Course Description

This course covers the information needed to provide a consistent, predictable and acceptable level of service provided by both operating system and network services.

Because network managers are often evaluated by the availability and performance of network services, they need to know how to detect and correct network problems before users start calling to report problems or poor performance.

Who Should Attend

Network managers who are experienced in configuring and managing a TCP/IP network and are interested in learning how to troubleshoot network and network service problems.

Prerequisites

Students should have the experience and knowledge provided by:

• U3631S - Utilities and Commands
• U3632S - System Administration
• U3633S - Network Administration

Benefits of Attending this Class

Upon completion of this course, students should be able to:

• Describe fundamental network and client server concepts
• Describe how a computer system participates in a TCP/IP network
• Describe troubleshooting techniques
• Troubleshoot a TCP/IP network
• Troubleshoot Local Area Transport (LAT) service
• Troubleshoot Network File System (NFS) server and clients
• Troubleshoot Network Information Services (NIS) name and address services
• Troubleshoot Berkeley Internet Name Domain (BIND)
• Configure UNIX for network performance

Course Contents

• Networking Overview
• Troubleshooting TCP/IP
• Introducing TCP/IP Protocols
• Troubleshooting BIND
• Troubleshooting NFS
• Troubleshooting NIS
• Improving Network Performance
• Troubleshooting LAT